Please help, friends; need 2 contact xHamster ASAP

First of all, thank you for reading this, thank you for being our friend here, and thank you for all of your great comments and support here regarding our self-made video clips and self-shot photos. This is not a life emergency, for sure, but it IS of tremendous importance to us here if we want to continue sharing our original content with you here on xHamster.

We've had lots of folks steal our homemade videos and repost them, and that's not at all what I'm talking about here. In those cases, we were at least able to share our stuff with you, and you knew you could find it here. We always appreciate the folks who enjoy what we have to offer, so we had enough motivation to continue providing fresh product. Unless the new problem we encountered today is fixed, that won't be possible.

A shady xHamster member with the handle t1000rowner (here's a link to this character's home page: https://gr.xhamstervideo.net/user/t1000rowner ) literally stole the brand new video we were uploading today at some point DURING the upload. Immediately after the upload hit the 100% mark, we received the following message: "Error, nothing loaded." I figured there was some technical problem, so I went through the process again. This time, I received a "Duplicate" message, and the video wasn't accepted by xHamster. Let me add that you won't be able to see our video on this clown's (t1000rowner) profile unless you're his "friend."

When I clicked on the little "additional information" marker, I was shown that t1000rowner had just posted the brand new clip that I had finished assembling earlier today, and that he had given it the title "Fun at home." We can't try again, because that will result in us receiving another "Duplicate" message. I can't seem to get in touch with xHamster, because each time I try and send a message, I receive an e-mail to the effect that my message wasn't received.

Does anyone know of a more direct way to contact xHamster, either via an e-mail address, phone number, or some sort of instant message? This t1000rowner character has figured out a way to steal videos WHILE they're being uploaded, which not only prevents people from sharing their new content at that point, but at ANY point. We're at a loss now as to what to do. We would very, very much appreciate any help you can offer us, as we'd like nothing more than to continue sharing our new video clips and photos with you. If we can't fix this new problem, that will be impossible. Thank you so much for reading this, and thank you for any assistance you can provide us. Take care. :-)